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What are the required documents ?

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For Businesses

  1. Business registration form
    • SSM Form 9 (Front page), Form 24 (Memorandum of Association), Form 49 (Particulars of Director) OR
    • Form Section 14 (Application For Registration Of A Company) OR
    • Corporate Information, Form 13 Certificate Of Incorporation On Change Of Name Of Company.
  2. Photocopy of Malaysian Identity Card (IC) / Copy of Passport (front & back) of Business Owner or Director
  3. Bank Statement (must show name of bank, details account owner, date)
  4. Proof of address and business, such as
    • Utility bill details of company name and address must match SSM and/or bank statement (Document must be clear dated within 3 months from edxaPay account application) OR
    • Tenancy agreement.
  5. Pictures of the office interior (Signboard + office interior)
  6. Business online presence must be fully operational such as
    • Business website OR
    • Social media platform
  7. Business website / sales platform must incorporate Terms & Condition, Privacy Policy, Cancellation Policy and Refunds

For Non Profit Organization

  1. Organization registration such as
    • Registration form (Form 3) OR
    • Registrar of Society (ROS)
  2. Bank Statement (must show name of bank, details account owner, date) first page of the statement only.
  3. Photocopy of Malaysian Identity Card (IC) on one of the Exco members (front & back)
  4. For Education Centres we need
    • Letter of Registration OR
    • Crowdfunding Approval Letter from local authorities (Pihak Berkuasa Tempatan) OR
    • Federal Territory Religious Council (MAIWP/JAWI)..
  5. Proof of address and business, such as
    • Utility bill details of company name and address must match SSM and/or bank statement (Document must be clear dated within 3 months from edxaPay account application) OR
    • Tenancy agreement.
  6. Pictures of the office interior (Signboard + premise)
  7. Organization presence must be fully operational such as
    • Organization website OR
    • Social media platform
  8. Organization website / sales platform must incorporate Terms & Condition, Privacy Policy, Cancellation Policy and Refund
  • edxaPay reserves the right to request additional documentation from the merchant upon processing your account application at any time.
  • All account application is subject to our acquirer’s approval, any pending or additional documents required will be informed via email / phone.
  • edxaPay will not accept prohibited products or services that violate our Terms & Agreement, websites / sales platform found to be selling prohibited, banned products or services are subject to immediate account termination, frozen funds, forfeiture of funds, fines, and/or order cancellations, all without notice.
  • All documents submitted are not returnable.
  • Please ensure that your website/sales platform is ready before your account can be approved, as this is necessary to ensure that your product/service does not violate our Terms & Conditions.

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